Returns Policy & Warranties

We aim to deliver an unparalleled shopping journey, complemented by dependable post-purchase support.

Rest assured, we back the products we offer and are committed to ensuring your complete satisfaction.

Our Commitment

Established in 2002 as a family owned and operated business in the San Francisco Bay Area, we deeply understand the value of high-quality Furniture, robust warranties, and unmatched customer satisfaction.

Our enduring commitment is to curate a collection characterized by exceptional craftsmanship and timeless design.

Equally important is our dedication to ensuring that our customers are truly happy with their new furniture and home decor.

Warranties

Each manufacturer offers their own warranties.

For additional warranties, please. See our “Furniture Protection Plans”

Order Cancellation and Changes

After your order is placed we get to work on it right away placing it with the manufacture.

This means that once we receive your order, changes and cancellations are not always possible. If you need to cancel or change your order, please contact us right away.

By placing an order with us you are agreeing to these terms.

Once an order has shipped from the manufacture, it can not be canceled.

Clearance items are final sale and may not be returned.

Returns Policy

Please contact us with any questions related to specific returns.

We have an easy 30 day return policy for small accessory items. For larger items, such as furniture, rugs and lighting, we do not accept returns.

We are happy to work closely with you to help ensure you will be thrilled with the products you receive.

If the item is defective or damaged when you receive it, we will gladly replace or
repair it at our cost.

If you have any questions, please call us at 707.742.4375 or email us at info@ironhorsehome.com